Research notes should outlive the meeting
The value of an interview is lost when its evidence cannot be revisited during later decisions.
LB
Liam Brooks
May 28, 2026
Teams often do thoughtful research and then reduce it to a short presentation that quickly disappears into a shared drive. Better research systems preserve the evidence, connect it to decisions, and make uncertainty visible. The goal is not to create more documentation. It is to make the reasoning behind product choices easier to inspect and update as the team learns.